Sports / Slots
fa22 takes a straightforward position on privacy: we collect only what your account requires, we store it carefully, and we do not sell it. What we do with your data — and what choices you hold — is set out clearly below. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide directly: your name, contact information, and the account credentials you set. When you make a deposit or withdrawal through a supported local payment method — such as bKash or Upay — our system records the transaction reference and amount as part of your account wallet history. We do not store your full bKash PIN or Upay credentials; those remain with your wallet provider. We also collect device and session data automatically when you access the site — browser type, IP address range and pages visited. This helps us keep the account login secure and identify unusual access patterns. Cookies and similar technologies record session state so the lobby remembers your preferences between visits. We retain transaction records for as long as required to resolve disputes and meet any applicable reporting obligations under laws that apply to our operation in eligible regions. You may request a copy of the personal data we hold on your account at any time by writing to our support address. We aim to respond within a reasonable period, though processing time depends on the nature and volume of the request.
This policy covers the fa22 website and any account you hold with us directly. It does not extend to third-party services you reach from our pages, including your bKash app, your Upay wallet interface, or studio game environments loaded inside the lobby. Each of those parties holds its own data terms. Understanding the boundary helps you know who to contact when a question arises about your information.
Covers the login, registration and account management steps on fa22 directly. Anything you enter into our account form falls within this policy. Account session data, device identifiers tied to your login and stored preferences are all within scope.
Deposit and withdrawal records processed through your fa22 wallet — including references tied to bKash or Upay transfers — are part of your account record and covered here. Transaction metadata is retained per our standard retention period.
Pages you browse, game rooms you open and lobby filters you apply generate session data that sits within this policy's scope. We use that data to maintain a stable session, not to profile you for external advertising.
Game studios, payment wallet providers and any external links you follow from fa22 each operate under their own separate privacy terms. We do not control what those parties collect. Check their own published terms for how your data is handled on their side.
Your account record is yours to review. Log in, open the account settings page and you can see the profile details we hold — name, contact, and linked wallet references such as your bKash deposit history. If any detail is incorrect, the account settings page lets you update most fields directly. For changes that require identity verification — such as correcting your registered name — contact support with the relevant documentation and we will process the correction. You can also ask us to tell you what categories of data we hold on your account, how long we keep it, and whether any third party has received data linked to your record. Send that request to our published support address and we will respond with what we can confirm. Where you believe we have handled your data in a way that conflicts with this policy, raising it through support is the right first step. We will look into the matter and reply with our findings. Eligibility to exercise certain rights may depend on local law in your region.
Open account settings after logging in to see the profile data and transaction references we hold against your account, including bKash or Upay deposit records.
Update basic profile fields directly in account settings. For name or identity corrections, write to support with your documentation and we will action it.
Request a summary of the categories of data held on your account, how long we keep each type, and whether any third party has received data linked to your record.
If you think we have handled your data incorrectly, contact support first. We review each concern and reply with our findings, subject to applicable law in your region.
Questions about this policy or your account data can be sent to us through the routes below. We publish these on the site; we do not invent channels or hours not shown there. If your question relates to a bKash or Upay transaction reference in your account, include that reference in your message so we can locate the record quickly.
Send your data or policy question to our support email address, published in the site footer. Include your account username and — where relevant — the transaction reference you are asking about.
Open the live chat widget from any page on fa22 to ask a policy question in real time. The chat connects you with our support team as shown on the site; availability is as published there.
The Help section inside your logged-in account area covers common privacy and data questions with step-by-step guidance. Check there first before raising a separate request — many answers are already published.
We apply standard access controls to your account record. Login sessions are protected, and unusual access patterns trigger a review. Cookies record your lobby session state and preferences — not your payment credentials. Retention periods are tied to the purpose for which data was collected: account data is kept while your account is active and for a reasonable period after closure to cover dispute resolution. If you want to request changes to data we hold, the support routes above are the right path. Eligibility and scope of any data request may depend on local law applicable to your region.
Your login is protected by session controls. We monitor access patterns and flag anything that looks unusual. We do not store your bKash PIN or Upay wallet password — those stay with your wallet provider at all times.
Cookies on fa22 maintain your session state, remember lobby preferences and support secure login. We do not use cookies to serve external advertising or share browsing data with unrelated third parties.
We keep account and transaction data for as long as your account is active, plus a further period to cover dispute resolution and any applicable reporting obligation. When retention is no longer needed, we remove or anonymise the record.
To correct, query or request removal of data we hold, contact support using the published email or live chat. We confirm receipt and respond with findings. Scope of changes depends on local law in your eligible region.
Below are the questions we receive most often about how fa22 handles account data, cookies, payment records and your rights under this policy.
We do not sell your data. We share information only where it is necessary — for example, passing a transaction reference to a payment processor like bKash to complete a deposit. Game studios load inside our lobby but do not receive your account profile from us.
When you deposit using bKash or Upay, our system records the transaction reference, amount and timestamp in your account wallet history. We do not store your wallet PIN or password. That remains between you and your wallet provider.
Log in and open your account settings page. Most profile data is visible there. For a full summary — including data categories and retention periods — send a written request to our support email published in the site footer.
You can request deletion or anonymisation of your account data by contacting support. Whether and how far we can action this depends on local law in your region and any outstanding dispute or reporting obligation attached to your record.
We keep account and transaction records for a period after closure to cover dispute resolution and applicable reporting requirements. Once that period passes and no obligation remains, we remove or anonymise the data.
Raise it with support first — by email or live chat using the routes published on the site. We review the concern and reply with our findings. If you remain unsatisfied, you may have further options under applicable local law in your eligible region.