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These terms set out the rules that apply when you open and use an fa22 account — covering everything from how your wallet works to what content you can access. Access to this platform depends on your local law and eligible region, so read these terms carefully before you start.
By creating an account on fa22, you agree to these terms as the governing rules for your use of the platform. These terms apply to all activity on fa22 — account registration, wallet funding, game access and any support interactions you initiate. Availability of the platform and its features depends on your local law and the eligible regions recognised at the time you access fa22. We do not make representations about lawful access in any jurisdiction we have not confirmed. It is your responsibility to understand whether using this platform is permitted where you are located. Wallet transactions on fa22 — including deposits made through bKash or Upay — are subject to the limits, verification steps and processing conditions shown in your account at the time of the transaction. We do not publish fixed processing times because these depend on the payment rail you use and the verification status of your account. The figures and limits shown inside your account section are the ones that apply. We may update these terms when our operating conditions or applicable requirements change. When we do, we will notify you through your registered account. Continued use of fa22 after a notified change means you accept the revised terms. If you do not accept an update, you should stop using the platform and contact support to close your account.
Deposits via bKash are processed subject to the limits and verification steps shown in your fa22 account wallet section. Confirm your wallet details match your registered account before submitting.
Upay transactions follow the same account verification requirements as other wallet methods. Check the current deposit conditions shown in your account before initiating a transfer.
When these terms change, fa22 notifies you through your registered account. Reviewing the notification in your account inbox is the fastest way to stay current with any policy update.
These terms apply specifically to your fa22 account and the features accessible through it. Understanding what is inside and outside their scope helps you know where to direct questions and what we are responsible for.
All account registration, login, wallet management and account closure actions are fully covered by these terms. The conditions, steps and limits shown in your account section are part of this agreement.
Deposits, withdrawals and wallet-linked actions — including those made through bKash and Upay — fall within scope. Transaction records visible in your account are the authoritative reference for any dispute.
Game titles, lobby content and promotional notices published on fa22 are covered. Content is subject to change; the version displayed at the time you access it is the current one.
External payment networks, studio game engines and any service not operated directly by fa22 are outside the scope of these terms. Their own terms and conditions apply to those interactions separately.
These terms are not one-directional. You have concrete actions available to you at any point during your relationship with fa22. Knowing how to use them keeps your account in good order and gives you a clear route when something needs attention. Your account section shows a transaction history covering all deposits and withdrawals, including bKash and Upay activity. You can review this at any time from any device. If a record looks incorrect — a transaction amount, a wallet reference or an account detail — you can raise a correction request directly through the support route in your account. We review correction requests against the transaction log and respond through your account inbox. If you have a question about how a specific term applies to your account, the support team is the right place to start. You do not need to interpret policy language on your own; send your question through the published contact route and we will reply with a direct answer. To request account closure, submit that request through support and follow the steps outlined in the confirmation you receive.
Open the transaction history inside your account to see every deposit and withdrawal. Records are sorted by date and include wallet method references for bKash and Upay activity.
Submit a correction request through account support if any personal detail or transaction record is wrong. We will verify against our records and update what can be corrected under these terms.
Send your question through the support channel in your account. You will receive a reply that addresses your specific situation rather than a generic policy restatement.
Contact support through your account to initiate closure. Follow the steps in the confirmation message; outstanding wallet balances are handled according to the conditions set out in your account at that time.
When these terms raise a question you cannot resolve on your own, the contact paths below are the ones we maintain. Use the route that matches your situation — account queries, wallet issues and general policy questions each have a natural fit.
The live chat option inside your signed-in account area is the direct route for account-specific questions, including wallet corrections and transaction disputes.
For policy questions that need a written record, use the email contact published in your account. Email is suited to detailed questions about these terms or account closure requests.
The help section accessible from your account menu covers common policy topics with published answers. Check here first for questions about eligibility, wallet limits and account verification steps.
Your account data, wallet history and personal details are handled in line with the data practices described in our privacy policy, which sits alongside these terms. These two documents together define what we collect, how long we keep it and who can see it.
We retain account and transaction records for the period required by the operating conditions under which your account was created. The specific retention period applicable to your account is stated in the privacy policy linked from your account section.
Access to your account is controlled through the login credentials you set. We recommend keeping your login details private and updating your password through the account settings page if you suspect any unauthorised access.
fa22 uses cookies to maintain your session and recall your account preferences. You can review the cookie settings available in your browser or from the cookie notice shown on the site.
To request a change to how your data is handled, or to ask a specific question about our practices under these terms, contact us through the support route in your signed-in account. We reply via your account inbox.
These questions come up most often when reviewing the fa22 terms and conditions. If your question is not covered here, use the support route in your account to get a direct answer.
Yes. All wallet activity on fa22 — including deposits and withdrawals made through bKash and Upay — falls within the scope of these terms. The specific limits and verification conditions for each method are shown in your account wallet section at the time of the transaction.
Access depends on your local law and the eligible regions recognised at the time you use the platform. We do not make guarantees about lawful access in any specific jurisdiction. Check whether using this platform is permitted where you are located before creating an account.
When we update these terms, we send a notification to your registered account inbox. The updated terms take effect from the date stated in the notification. Continuing to use fa22 after that date means you accept the revised version.
Open the transaction history in your account and identify the entry in question. Then submit a correction request through account support. We will check it against our transaction log and reply via your account inbox with what we find and what steps follow.
Send a closure request through the support channel in your account. You will receive a confirmation message with the steps to follow. Any wallet balance remaining at closure is handled according to the conditions shown in your account at that time.
No. Studio game engines provided by Joker, CQ9 and others available in the fa22 lobby operate under their own terms. fa22 terms cover your account and wallet activity; the studios' own terms apply to the game software they supply.